Stacey Jefferson, Vice President of Client Solutions for UniMed Direct, is a strategic leader responsible for the company’s software accounts and implementations. Guiding the implementation of innovative technologies to support medical management processes, including utilization review, physician peer review and case management, Stacey is focused on continuous improvement, accuracy and compliance, and the usability of software and technology.
Stacey has followed a unique path that has given her deep expertise in all aspects of workers’ compensation solutions. Her 20-year career began working directly with injured workers with the Texas Worker’s Compensation Commission. She found herself with a unique perspective that propelled her into designing, implementing, supporting and securing complex IT networks, architectures and applications. Streamlining systems, creating efficiencies, and developing software applications, Stacey helped advance companies by creating applications that scheduled workers’ compensation proceedings, established policy and claims interfaces, deployed first report of injury applications, designed workload assignment, preauthorization, and provider credentialing applications before joining UniMed Direct in 2006.
With UniMed Direct, Stacey leveraged this holistic experience to launch ReviewStat, commendably transitioning all existing clients to the new platform within 12 months. In her years with UniMed the ReviewStat application has blossomed into a robust state-of-the art all-in-one system for supporting managed care operations.
Stacey maintains the customer-centered focus she adopted years ago working one-on-one with injured workers. Her depth and breadth of experience in IT, workers’ compensation and insurance give her a unique and invaluable perspective on the challenges and opportunities facing both individuals and organizations today. By improving business processes through application development, Stacey continues to solve clients’ business problems through the intelligent use of technology.